Wayne Arcand

ARC Protection Corporation has been contracted for personal  protection, K9 services, mobile  patrols  and fixed  guard security  by Kinder  Morgan  Canada  (KMC) for the past two years.  During  this period  ARC has performed  very well providing personal  protection and fixed  guards  at our emergency management public  event,  maintaining K9 and handler  24 hour seven  day a week coverage  at our two critical  operations sites  and additional mobile patrols  and tail vehicle  coverage at our critical  operations sites when requested.

ARC is very progressive using electronic technology for their daily reports,  facility maintenance issues  and security  incidents. KMC supervisors, managers and field staff have instant  notification through  e-mail  when any security  issue  occurs.  All ARC security  staff use smart phones  and have KMC ‘s post orders  available electronically if the need arises  in the field.  All reports  are easily  accessible through  their  web site thus eliminating KMC paper  copies  retained  on site.

I have worked  very close  with ARC management over the last two years to mitigate protesters and potential security  threats.  They are very professional and diligent  and the customer’s interest  always  comes  first.  If you do not require  the service  they will not push it. They are very easy to work with and totally  engaged  with their operation. One of the best security  companies I have worked  with over my 34 year career.  I am very pleased ARC is a part of our KMC daily facility  operation and security  coverage concerns are non existent.