nTestimonials – ARC Protection Corp.

Testimonials

The Ministry of Transportation & Infrastructure (the ‘Ministry’)  has used the services of ARC Protection since spring 2015 to secure several large Ministry owned lands in Maple Ridge.

ARC Protection has been responsible for daily surveillance of these lands, which have been the target of squatters and homeless encampments for years due to their secluded  location. ARC Protection has acted quickly and professionally to these situations to inform us of the issue and to assist us in safely and expediently resolving the matter.

Most recently, ARC Protection was called on by the Ministry to address a highly time sensitive security matter. Despite being contacted after business hours, ARC Protection attended the site and provided frequent updates on the status of the situation. This situation has further demonstrated to the Ministry ARC’s professional work ethic and commitment to customer service.

In conclusion, we are very satisfied with the service we’ve been provided to date and would recommend ARC Protection to other organizations or individuals who are considering site security providers.

If you wish to discuss this matter further, please do not hesitate to contact me at (250)387-6048.

~ Kevin House, Manager, Property Development & Marketing

ARC Protection Corporation has been contracted for personal  protection, K9 services, mobile  patrols  and fixed  guard security  by Kinder  Morgan  Canada  (KMC) for the past two years.  During  this period  ARC has performed  very well providing personal  protection and fixed  guards  at our emergency management public  event,  maintaining K9 and handler  24 hour seven  day a week coverage  at our two critical  operations sites  and additional mobile patrols  and tail vehicle  coverage at our critical  operations sites when requested.

ARC is very progressive using electronic technology for their daily reports,  facility maintenance issues  and security  incidents. KMC supervisors, managers and field staff have instant  notification through  e-mail  when any security  issue  occurs.  All ARC security  staff use smart phones  and have KMC ‘s post orders  available electronically if the need arises  in the field.  All reports  are easily  accessible through  their  web site thus eliminating KMC paper  copies  retained  on site.

I have worked  very close  with ARC management over the last two years to mitigate protesters and potential security  threats.  They are very professional and diligent  and the customer’s interest  always  comes  first.  If you do not require  the service  they will not push it. They are very easy to work with and totally  engaged  with their operation. One of the best security  companies I have worked  with over my 34 year career.  I am very pleased ARC is a part of our KMC daily facility  operation and security  coverage concerns are non existent.

~ Wayne Arcand, Manager, Security, Kinder Morgan Canada

During the 2010 Vancouver Winter Olympics, the Can-Am Protection Group (Now ARC) was contracted to provide Canine services at the VIA Rail facility located at 1150 Station St., Vancouver.

They were responsible to provide a security service which included searches in the detection of illegal explosives that could have been placed at the VIA Rail Station, the service area, the platform area, on-board VIA Rail trains and at the VIA Rail Vancouver Maintenance Center. Under the leadership of Rob Jonatschick, the Canine Teams selected to provide this service did so with the proper training and required knowledge to perform their tasks with the utmost of professionalism and expertise.

VIA Rail continues to use the services of ARC Protection Corp as and when the need arises.

As an ex-RCMP officer having worked with Canine handlers, I am very comfortable in recommending the ARC Protection Corp for any services you may require.  ARC Protection Corp demonstrated that they can perform their duties under any conditions.

Should a need arise; I can assure you that I would have no hesitation in requesting their services.  Should you require additional information, please do not hesitate to contact me.

~ Fern Breau, Senior Advisor – Security, VIA Rail Canada Inc.

As the Executive Director of Little Warriors and the Be Brave Ranch, a treatment facility for children who have been sexually abused, I hired ARC Protection Corp in August of 2016 to provide security for this facility.

The Be Brave Ranch is on 120 acres with approx. 30 acres fenced. We have several buildings on site and the safety of the children and staff is imperative to us.

I have been totally pleased with the service we receive from ARC Protection Corp. The guards monitor all of our buildings every hour and patrol the grounds every shift. They are always punctual, professional and well trained and keep me continuously informed of any concerns or incidences that occur.

Their Operations Manager that I directly work with is always prompt to respond to any requests or concerns I might have and is always just a phone call away.

ARC Protection Corp. has become an important part of our team and we are pleased to work with them.

~ Laurie Szymanski, Executive Director, Little Warriors

I am pleased to recommend the security services provided by ARC Security.

We have used the services of ARC for the past 7 1/2 years. All of our experience during our six-year association with ARC has been very positive and ARC has a history of timely and responsive service.

Our changing needs have necessitated a change in suppliers and our decision to change security providers was not reflective of ARC’s ability.

We know of no reason why you should hesitate to award a contract to this firm and I sincerely recommend the ARC as a security provider.

~ Kathleen Cormier, Executive Director, Procurement & Product, Rocky Mountaineer

“ISN allows us to keep a secondary track of employee information, licenses, and certificates with up-to-date notifications on expirations, reducing time spent on administrative processes.”

Joel Pouliot, Director of Operations ARC Protection Corp